Tag: Access
All questions with this tag
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Guided tours are available throughout the year in 14 languages. The lecture tour will take you through the Palais, where you will see many works of art. You will also learn about the aims and work of the United Nations. To reserve a tour visit Visitors Center page.
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You can check the status of your request by logging into your NGO profile in the iCSO database at www.csonet.org. If your name is listed under “Geneva designations”, it means we have approved the issuance of your grounds pass. If your name is still listed as "pending", it means we have not approved it yet. Please verify that you have finalized all required steps as outlined on our web page. When the NGO Liaison Unit approves your request, you will receive an automatic confirmation sent to the email address registered in your profile in the iCSO database, stating when and where to pick up your grounds pass.
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The Visitors’ Service at UNOG organizes lecture tours in 12 languages and information programmes on United Nations activities, the history of the Organization and the issues on its agenda.
For more information, see the section of the web site about the Palais des Nations. The UNOG Annual Report provides a comprehensive yearly overview of the work of UNOG, including key statistical information.
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Once your UNOG grounds pass has been approved by the NGO Liaison Unit, you are welcome to pick up your grounds pass (entry badge) on weekdays, from 8 a.m. to 4:45 p.m. at the Pregny Gate, Building F, 8 - 14 Avenue de la Paix, 1211 Geneva 10, upon presentation of a valid picture ID.
From the moment your grounds pass has been approved, there is no deadline to collect it prior to the expiration date.
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Getting to the Palais des Nations:
Enter the Palais des Nations through the Visitor's entrance at Pregny Gate, on 14 Avenue de la Paix, 1211 Geneva in front of the International Committee of the Red Cross building and next to the Geneva Hotel School.Public transport:
Transports Publics Genevois
Palais des Nations transit stop are Appia and Nations.
Access from Cornavin railway station:- Bus lines 8, 20, 60 ("Appia" stop)
- Bus line 5 or tram line 15 (“Nations” stop), then a 5 minutes' walk to Pregny Gate
Access from Cointrin airport:
- Bus line 5 (“Nations” stop), then a 5 minutes' walk to Pregny Gate
- Other bus lines with stop at “Nations”: 11 and 22, then a 5 minutes' walk to Pregny Gate
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Should there be any change with regard to the presidency of your NGO during the calendar year, you are to inform the NGO Branch of DESA in New York first through the "Contact us" section of the www.csonet.org while uploading the relevant documentation for the recognition of the new president. The NGO Liaison Unit will only be able to recognize the new president of the NGO once the request has been accepted by the NGO Branch of DESA. If the change of president occurs at the beginning of the year, at a time when an NGO is renewing its annual accreditation, the NGO should simply register the new president in the iCSO database and send us the designation letter signed by the new president.
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To organize an event with Cultural Activities Programme: All proposals need to come from either a Permanent Mission or an International Organization. The Cultural Activities Committee (CAC) reviews and approves all new proposals at least three months prior to the actual event to allow enough time for the organization. Events in the frameworks of Cultural Activities have to be artistic in nature (e.g. paintings, concerts, artistic photography, etc.)
All proposals have to be in line with UN values, shall not single out any Member States and shall not be too graphic. Venues can be pre-reserved on a first-come, first-served basis and will be confirmed once the CAC has approved the project. In case a project does not fit into the frameworks of Cultural Activities, it could be organized as a Side Event to a meeting or conference at the United Nations Office at Geneva (UNOG).
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No. Please make sure you enter correct information (spelling as in ID/passport, date and year of birth, etc.).
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The Library is located inside the United Nations compound in Geneva, in Building B of the Palais des Nations.
Getting to the Palais des Nations:
Entry for visitors is possible at Peace Gate and the Pregny Pavilion bis from 8 a.m. to 4:45 p.m. after passing through security screening.
Public transport: Transports Publics Genevois
Palais des Nations transit stops are Appia and Nations.
Access from Cornavin railway station:- Bus lines : 8, 20, 60 (“Appia” stop), then a 5 minutes' walk to the Pregny Gate (Pass & ID accreditation services), or directly to the Peace Gate
- Bus 5 or tramway 15 (“Nations” stop)
Access from Cointrin airport:
- Bus lines: 5 (“Nations” stop)
Other bus lines with stop at “Nations”:
- Bus lines 11 and 22.
Reminder for all external attendees: If you are not in possession of a UN badge, you should register to the event of your choice on indico.un.org, and bring a valid ID on the day of the event to the UN visitors entrance, the Peace Gate.
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- The President/CEO or Chief Administrative Officer of an NGO should send a signed letter to the NGO Liaison Unit with the request for cancellation;
- If the grounds pass has already been withdrawn from the Pregny gate, it needs to be returned to us - either to the Security officers at the Pregny gate or to the NGO Liaison Unit, in person or by mail to:
NGO Liaison Unit
Office of the Director-General, Rooms 143/145
Palais des Nations
CH-1211 Geneva 10
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To visit an ongoing exhibition, please follow the normal procedures either registering through the e-mail address or the link provided on the flyer for the event. You can also visit our website for an overview of upcoming events and register directly there.
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I lost my username and/or password to access our NGO profile in the ICSO database. What should I do?
Please visit the website for the NGO Branch, Office for ECOSOC Support and Coordination, UN DESA.
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Please see the following information on event venues inside the Palais: https://ask.unog.ch/events/faq/178198
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Please be at the Pregny Gate 30 minutes before your tour to allow time for security screening and transfer to the Visitors’ Center.
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The official languages of the United Nations are: Arabic, Chinese, English, French, Russian and Spanish.
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The entrance for guided tours is at Pregny Gate, (in front of the Red Cross Museum).
The exit is also through this gate.
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All United Nations documents from 1993; All resolutions of the Principal Organs from 1946; All Security Council plenary documents from 1946 in English, French and Spanish; All supplements to the Official records of the General Assembly from 1946; Older documents are being scanned: status of digitization. UN staff, delegates, accredited media or NGO representatives, can visit or contact a United Nations Office at Geneva Library to consult the hard copy. External researchers can access Official Records that have not yet been digitized by visiting one of the United Nations depository libraries or information centres.
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All participants need to register from the age of 14 years onwards.
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When accredited with UNOG, NGO representatives will own grounds passes to enter the Palais des Nations, to attend and organize events, to network, to participate in activities, etc.
Learn more about civil society at United Nations Office at Geneva
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Please read your confirmation ticket(s) carefully.
As soon as you receive your ticket(s), every person in your group needs to register in order to receive a digital access badge. The access badge received by e-mail will have to be presented upon arrival at the Palais des Nations on the day of your tour. Please register as soon as you receive your ticket(s) on Indico, our events registration system.
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Only representatives of NGOs in consultative status with ECOSOC can be accredited with the United Nations Office at Geneva. Accreditation needs to be renewed evey year. To learn more about consultative status, please consult the brochure at this link. To learn more about accreditation with UNOG, please visit our web page at this link.
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Congratulations! Once an NGO is granted consultative status with ECOSOC, its representatives can be accredited with UNOG and receive grounds passes to enter the Palais des Nations. You will need to follow these three steps in order to receive UNOG annual grounds passes (valid until 31 December of the ongoing year):
- The President/Chief Executive Officer (CEO) or Chief Administrative Officer (CAO) of your NGO should be registered in the iCSO database at www.csonet.org;
- Other annual representatives of your NGO should be registered in the iCSO database;
- A designation letter should be sent to the NGO Liaison Unit at UNOG. Consult template designation letter and user guide. Once the above steps have been completed and the request has been sent to the NGO Liaison Unit, we need three working days to process and approve it.
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Every year, an NGO can designate up to seven representatives to obtain UNOG annual grounds passes (valid until 31 December).
An NGO can have:
1. One (1) designation as “President/ Chief Executive Officer” (Head of the NGO);
2. One (1) designation as “Chief Administrative Officer” (Second Head of the NGO who can act on behalf of the President/CEO);
3. One (1) designation as “Main representative” (who can act on behalf of the President/CEO and CAO, with limited or without accrediting rights);
4. Maximum four designations with the representative type as “Additional representative”. NGOs need to attribute these designations to their representatives who might have different functional titles within the NGO (e.g. an NGO’s Executive Director could be designated as “Chief Administrative Officer” or an NGO’s Project Officer could be designated as “Additional representatives”).
When communicating with the NGO Liaison Unit, NGO representatives are invited to refer themselves to the four representative types recognized by the UN mentioned above and as designated in the iCSO database.
It is compulsory to designate the President/CEO or the Chief Administrative Officer at the beginning of each year. There can only be one President and one Chief Administrative Officer for all three duty stations (New York, Geneva and Vienna). Main and additional representatives may vary from one duty station to another.
An NGO can also request temporary grounds passes for a maximum duration of three months, renewable once. The NGO Liaison Unit reserves the right to apply limitations to the number of temporary grounds passes requested based on capacity or security constraints, and NGOs may be requested to provide relevant justifications.
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- Immediately inform the Security at the Palais des Nations – call +41 (0) 22 917 2900;
- Go to the Pregny gate with a valid picture ID, and you will receive a new UN grounds pass. (Address: Avenue de la Paix, from Monday to Friday, 8 am to 5 pm).
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Follow the steps as outlined on our web page. Tip: In the iCSO database, you may select “Copy” next to the name of your representative, update his/her details, and press “Submit”. This can only be done when the existing pass has already expired. If not, create a new profile for yourself by clicking on “New Designation” twice, and then fill out the boxes and press “Submit.”
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Most likely, your request for accreditation with UNOG has not been finalized. Make sure to finalize your request (follow steps as outlined on our web page). We need 3 working days to process and approve your request, so make sure not to leave this till the last moment or you may not be able to get to Palais des Nations in time for an event.
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Indico.UN is the global standard for event management in the UN system. It is a fully hosted software as a service built on CERN’s open-source technology (INDICO), supporting on-site, virtual, and hybrid meetings. It provides a comprehensive solution, from participant outreach and registration, event scheduling and promotion, to access control and participant engagement.
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New organizations or entities using Indico.UN benefit from an onboarding by the business analysis team and training by the Indico.UN support team. During those initial meetings, rights are granted to the users who set up and manage events. These category managers can grant the same role or any subsidiary role to their colleagues. Category managers can grant the roles of category manager, conference manager, focal point or, under some conditions, security officer to other colleagues.
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Entrances at Door 40 and Tempus Building are fully accessible. Entrances to all conference rooms should be wheel-chair-friendly. For more information, visit our page on accessibility.
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The “UNOG_Public_Wifi” Wifi Network is open to all conference participants and does not require a password. Access to it is guaranteed in common areas.
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The “UNOG_Public_Wifi” Wifi Network is open to all conference participants and does not require a password. Access to it is guaranteed in common areas.
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Indico.UN is integrated with other UN Secretariat conference management systems that handle room bookings, transcripts, or security services. The corresponding features are available only for specific UN conference venues. It is also integrated with Zoom providing a robust solution for hybrid and virtual events. It also comes with integrated dashboards that empower organizations with valuable insights about event participation.
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Participants of meetings can indicate in their Indico.UN registration form that they would need vehicle access (private cars, not taxis) due to reduced mobility. The meeting secretariat should inform the Security and Safety Service in advance to ensure that conference participants with reduced mobility can enter with their vehicle on the day of the meeting.
Persons with disabilities are automatically granted priority access upon arrival to Peace Gate. They are also given a map of the Palais which indicates accessible doors, elevators, and restrooms. If visitors choose to drive to the Palais, priority parking spaces for persons with disabilities have been allocated.
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Use of IT equipment inside conference rooms is restricted to technical staff, support staff and conferencing staff. Sometimes, publicly accessible cyber-cafés are made available to conference participants where they can access both computers and printers.
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Indico.UN is currently used by organizations that belong to the UN system and international organizations. Any organization outside the UN Secretariat needs to enter into a Service Level Agreement.
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The Security and Safety Service has three wheelchairs that can be made available for visiting adults with reduced mobility. They are located at the Peace Gate, Pregny Gate and Door 40. Another two pediatric wheelchairs can be made available for visiting children with reduced mobility, one at Peace Gate and one at Pregny Gate. If a participant knows in advance that he or she will require a wheelchair, he/she can make a note when registering on Indico.UN and they will be booked for them in particular. The wheelchairs offered by the Security and Safety Service require someone to assist the individuals using them.
The Visitors Center has another two wheelchairs available. They can be booked through the Visitors Center.
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Use of IT equipment inside conference rooms is restricted to technical staff, support staff and conferencing staff. Sometimes, publicly accessible cyber-cafés are made available to conference participants where they can access both computers and printers.
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If you are interested in learning more about Indico.UN, we invite you to contact us. We will share a presentation explaining how the system works and what functionalities it has. We can also give interested entities a demonstration of the system. Please get in touch with us.
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Putting in place a ramp should be requested from the Meetings Management Section which will inform the movers. For security reasons, the person with reduced mobility has to be accompanied when using the ramp.
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Certainly, please let us know by email how many events and overall participants you expect every year, and we will get back to you with an estimate.
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Based on their Indico.UN registration, conference participants may enter the Palais des Nations through the Pregny Gate where they receive a badge. Doors 40 and the doors of the Tempus Building are always open and do not require a coded badge to be opened (as may be the case for some other doors of different buildings).
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Yes, Indico.UN works with UN Secretariat organizations, UN funds, programmes and specialized agencies, non-UN organizations and private entities worldwide.
Meeting organizers must arrange the venue, consult the security in charge and arrange any other related service outside of Indico.UN. At the same time, they can leverage on the conference and participants management features of Indico.UN to create the event page, set up and customize the registration and the timetable, set up email notifications to participants, set up security roles, manage the registrations and send email notifications, perform security management activities, badge printing and check-in activities.
Indico.UN is integrated with other UN Secretariat conference management systems that handle room bookings, transcripts, or security services. The corresponding features are available only for specific UN conference venues. Please consult the Indico.UN support team for more details.
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The Indico.UN Analytical Module provides users with statistics about a given event, about specific subcategories (e.g., a selected location or an event series), or about their entity, depending on the user’s permissions in the system.
Key indicators are the number of events, number of approved participants, number of badges printed and number of checked-in participants per client, subclient, per event and per event series. Filters and views per period and location are available, too.
Indico.UN users can be granted a reporter role to access the Analytical Module. Reporters may access the module through the link available in the Indico.UN interface. Please consult the Analytical Module Help Files or contact the user support team for more information on how to access the Analytical Module workspace and how to grant users a reporter role in Indico.UN.
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Yes, Indico.UN works with UN secretariat organizations, UN specialized organizations, non-UN organizations and private entities around the world.
Meeting organizers will have to arrange the venue, consult the security in charge and arrange any other related service outside of Indico.UN. At the same time, they can leverage on the conference and participants management features of Indico.UN to create the event page, set-up/customize the registration and the timetable, set-up email notifications to participants, set-up security roles, manage the registrations and send email notifications, perform security management activities, badge printing and check-in activities.
Indico.UN is integrated with other UN-secretariat conference management systems handling room bookings, transcripts, or security services. The corresponding features are available only for specific UN conference venues. Please consult the Indico.UN support team for more details.