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Palais opening hours
Effective April 8th, 2024, the Pass and ID Office will operate as follows:
- Pregny gate: badge issuance / renewal for holders of permanent badges and conference / events / visitors / guided tours at Pregny Pavilion from 8:00 a.m. to 5 p.m.
- Peace gate: badge issuance for visitors from 8:00 a.m. to 5 p.m.
- Peace gate bis: closed
Permanent badge holders (staff members, interns and consultants) are reminded that badge renewals must be done at the Client Support Center, located in building H, open Wednesdays from 1p.m. – 4 p.m.
Signage will be present at all entrances to indicate the above.
Tel: +41 (0) 22 917 50 02
Fax: + 41 (0) 22 917 04 94
Email: Identification.security-unog@un.org
Please find more information on the Security page.
To the Palais des Nations:
Conference participants
- Conference participants are to register on the Indico.UN platform prior to attending the respective meeting or conference.
- First time entry for conference participants is through Pregny Gate, Avenue de la Paix 14, from 8 a.m. to 5 p.m on weekdays only. This entails the activation of their digital (or printed) conference badge by the Pass & ID Unit. Thereafter, depending on the category of digital (or printed) conference badges, participants will be able to walk through Pregny Gate, Avenue de la Paix 14, or Peace Gate, Place des Nations. Only red badges, which are subject to X-Ray control, must go through Pregny Gate, and will not be able to access the Palais through Peace Gate.
Visitors
- Visitors coming for a guided tour: please follow the guidelines on the Visits Page.
- All other visitors are to be announced by their host in the Visitor Announcement Page.
- Entry for visitors is possible only at Pregny Gate and Peace Gate from 8 a.m. to 5 p.m. upon which visitors will obtain a digital (or printed) badge for the day after passing through security screening.
All visitors must carry a valid passport (UN Member or Observer State). A valid national ID card issued by a European Member State is also accepted.
To the buildings within the Palais des Nations:
Access to most doors at the Palais des Nations is secured by a centralized access security system and can only be opened by means of a magnetic United Nations grounds pass issued to authorized users. Only public doors will be accessible without a magnetic grounds pass from 8 a.m. to 7 p.m. on weekdays to enable access to visitors and conference participants.
Public Doors:
Annexe Bocage (CLM): Closed
Tempus (Conference Rooms Tempus 1-3): Open 8 a.m. - 7 p.m (except certain meetings to which access will be limited)
E40 (Conference Rooms XVII – XXVII): Closed
S1 (JMS, SAFI, UNDT): Open 8 a.m. - 6 p.m
Guided Tours Service: Concordia Hall, 2nd floor of Building A (access via doors A13 and A15). Open 10 a.m. – 12 p.m. and 2 p.m. – 4 p.m.
All other building doors are under Electronic Access Control and require a magnetic badge for access, including building H via door H60 (Plaza).
Exit
Exit through the gates after 7 p.m. during the week:
Pregny Gate has a free flow pedestrian exit at the turnstiles, no electronic badge is required.
Peace Gate allows pedestrian to exit at the turnstiles until 7.30 p.m. No electronic access badge is required to exit.
Access by bike
Visitors and conference participants cannot come into the Palais des Nations with a bicycle.
Accessible Doors
Open access 8:00 a.m. - 7:00p.m.
Doors H60 I S1 I S2 I D9 I C6 I C21 I A11 I A13 I A15 I A18
Accessible Toilets
Following the SHP renovations, there are now more than 50 accessible toilets spread throughout the Palais des Nations.
Please note: some toilets may be temporarily unavailable due to ongoing renovations. Please refer to the circulation map for accessible areas.
Priority parking
For persons with disabilities parking is available nearby the accessible doors.
Pedestrian access:
- For permanent badge holders, pedestrian and bicycles, access at Pregny Gate and Peace Gate is open between 7:30 a.m. and 7:30 p.m. on working days. Pedestrians can also use the turnstiles at Chemin de Fer Gate for exit only until 7.30 p.m.
Vehicle access:
Pregny Gate is open for vehicle access on working days, between 7:30 a.m. and 7:30 p.m. Chemin de Fer Gate is also open for vehicle access on working days, but only until 2 p.m. It is thereafter completely closed for entry and exit via car.
Buildings:
- Offices and conference/meeting rooms are open between 8 a.m. and 7 p.m. on working days.
Emergencies:
- Should you need to enter or exit the campus outside opening hours due to an emergency, please contact security immediately at controlcenter.security-unog@un.org or +41 (0)22 917 2112. After contacting security, wait at the gate for an officer to assist you. Note that such instances should be rare, and we expect all staff and visitors to have exited the gates by 7.30 p.m.
Official Holidays for 2026 at the United Nations Office at Geneva:
| Thursday 1 January New Year’s Day | Tuesday 26 May Eid al-Adha |
| Friday 20 March Eid-al-Fitr | Friday 31 July Swiss National Day |
| Friday 3 April Good Friday | Thursday 10 September Jeûne genevois |
| Monday 6 April Easter Monday | Friday 25 December Christmas Day |
| Monday 25 May Whit Monday |
Services contact details & opening hours
Office of the Director, administration
Email: director-administration@un.org
UNFCU Bank
Building S1, level -1 (entry via door S25 or S2)
Mondays, Tuesdays, Wednesdays, and Fridays: 8:30 a.m. - 4 p.m.
Thursdays: 8:30 a.m. - 5 p.m.
Tel: +41 (0) 800 12 1158
LA MUTUELLE
UNOG Client Support Centre (CSC), H building, Level 1
Open Monday – Friday from 10 a.m. to 1 p.m.
Personalized appointments are available upon request.
Tel: +41 (0)22 917 3510
Tel: +41 (0)22 917 9999 press 8
Email : lamutuelle@un.org
Tel: +41 (0)22 917 16 76
Email: beyondlab@un.org
Client Support Centre
H Building Level 1
Tel: +41 (0)22 917 9999
Website: https://csc.unog.ch
For opening hours, please refer to the information provided here: https://csc.unog.ch/opening-hours
Diplomatic & Client Services Sub-Unit (DCSS)
Client Support Centre (CSC)
H Building Level 1
Open Monday – Friday / 10 a.m. - 1 p.m.
Email: dcss@un.org
Office of the Director, conference management
Tel: +41 (0)22 917 36 68 or +41 (0)22 917 51 00
Email: dcmdirector@un.org
Disability Inclusion Team
Email: unogdisabilityinclusion@un.org
Email: greening-unog@un.org
For an overview of our cafeterias and restauration, please check our dedicated page.
Medical Service
S1 Building Level 1 Above SAFI
Open Monday – Friday / 08:00 a.m. - 5:00 p.m.
- For medical emergencies in the building call security operation center, 112 by cisco
- For medical evacuations: unogmedicalevacuations@un.org, and outside of office hours telephone +41 22 917 29 00
- For travel clearance and advice: unognurses@un.org - + 41 (0)22 917 28 07
- For sick leave: unogsickleave@un.org
- For all other medical-administrative issues: unogmedicalservice@un.org + 41 (0)22 917 25 20
UNSMIS
Client Support Centre (CSC), H Building, Level 1
Open Monday – Friday /10 a.m. – 4 p.m.
GPAFI
Client Support Centre (CSC), H Building, Level 1
Open Monday – Friday / 10 a.m. - 1 p.m.
Tel: +41 (0)22 917 9999 press 7 (M-F / 9 a.m. - 4 p.m.)
Email : gpafi@un.org
Web: www.gpafi.org
Breastfeeding rooms
Private facilities for breastfeeding or expressing milk are available at the Palais des Nations in the following locations:
- Building A: room A.669, 6th floor (temporary)
- Building H: room H.224 (2nd floor) and room H.518 (5th floor)
- Building S: room S.036, 1st basement
The rooms are accessible during regular building opening hours.
For Buildings A and H, staff should contact the UNOG Medical Service at unognurses@un.org or +41 (0)22 917 28 07 to obtain the key box code.
For Building S, prior authorization from the Medical Service is required. Once approved, access will be added to the user’s ID badge via the Pass & ID Unit.
Visitors may contact the Medical Service at +41 (0)22 917 28 07 for assistance. For Building S, Security & Safety Services can provide remote access at +41 (0)22 917 29 00.
Monday – Friday
9.00 a.m. - 5.30 p.m.
The Library & Archives is closed on weekends, UN Geneva official holidays and for the end-of-year break.
Find more information on our virtual and on-site services on this page.
Library
Tel: +41 (0)22 917 41 81
Email: library-gva@un.org
Find more information on our virtual and on-site services on this page.
Archives
Tel: +41 (0)22 917 51 51
Email: archives-gva@un.org
UN Museum Geneva
Tel: +41 (0)22 917 51 51
Email: museum-gva@un.org
Accreditation
Email: accreditation-media@un.org
Press/media enquiries
Tel: +41 (0)22 917 23 02
Fax: +41 (0)22 917 00 30
Email: press_geneva@un.org
UNTV and Radio
Tel: +41 (0)22 917 46 06 or +41 (0)22 917 46 32
Fax: +41 (0)22 917 00 31
Email : untv@un.org
NGO Liaison Unit
Office of the Director-General
Palais des Nations
1211 Geneva 10
Tel: + 41 22 917 13 04 - Monday to Friday: 9 to 11.30 a.m.
Email: unog.ngo@un.org
Tel: +41 (0)22 917 22 81
Email: unoda-geneva@un.org
Tel: +41 (0)22 917 12 65
Email: perceptionchange@un.org
Tel: +41 (0)22 917 46 35
Email : unog.political@un.org
Email: procurementunog@un.org
Security - general assistance
Tel: +41 (0)22 917 29 00
Email: sssgeneva@un.org
Security – EMERGENCY ONLY (Security Operations Center)
Tel: +41 (0)22 917 21 12
Email: controlcenter.security-unog@un.org
Pass and Identification Unit
Tel: +41 (0) 22 917 50 02
Fax: + 41 (0) 22 917 04 94
Email: Identification.security-unog@un.org
Protocol and Liaison Office
Tel: +41 (0)22 917 21 37 or +41 (0)22 917 21 90
Fax: +41 (0)22 917 00 00
Email: unog.protocol@un.org
Helpdesk for Delegates & Print-on-Demand
Open Monday – Friday: 08.30 a.m. – 12.30 pm & 1.30 – 5.30 p.m.
Counters location:
Main counter
Building A, Atrium, Level 5
Contact: +41 (0)22 917 49 00 & distribution-counters@un.org
Palais Wilson
Services are provided through the main counter.
Printing requests for official documents can be made at DCM Distribution Counters.
Delegates Information Desk (CAGI)
Concordia Hall, 2nd floor of Building A (access via doors A13 and A15).
Open Monday – Friday / 10 a.m. – 3 p.m.
Web: https://www.cagi.ch/en/practical-infos/delegates-information-desk/
SAFI Shop / Post office
S1 Building Level -1
Open Monday – Friday / 11:30 a.m. - 6:30 p.m.
Cultural Kiosk (CAGI)
Concordia Hall, 2nd floor of Building A (access via doors A13 and A15)
Email: info@kiosqueonu.ch
Tel: + 41 (0)22 917 11 11
Website: https://www.cagi.ch/en/cultural-kiosk-agenda
Open Monday – Friday / 10 a.m. – 3 p.m.
Tickets can be purchased both directly and remotely.
UN Stamps
Pregny Pavilion, lower level
Open Monday – Friday / 11 a.m. - 5 p.m.
Email: UNPA-Europe@un.org
Bookshop/Souvenirs
Pregny Pavilion, lower level
Open Monday – Friday / 9 a.m. - 5.30 p.m.
CIBT Visas
S1 Building Level 3 Room 300-16.
Open Monday – Friday / 9 a.m. - 5 p.m. but reachable by email and phone from 8.30 a.m. until 5.30 p.m.
Email : CustomerServices@cibtvisas.ch
Tel: +41 (0)22 917 48 00
UNOG Travel Team and Carlson Wagonlit Travel (CWT)
H Building Level 5, WP54
Tel: +41 22 917 28 50 (reachable by phone 24/7)
Email: travel.unog@un.org, unog.ch@contactcwt.com
Palais ticket office hours
For information about guided tours of the Palais des Nations, please consult the following page: www.ungeneva.org/en/practical-information/visitors
Email: visit-gva@un.org
Tel: +41 (0)22 917 48 96
Report a problem with the website
Email: unog-dcm-itbau@un.org
Address
Mailing Address
United Nations Office at Geneva
Palais des Nations
1211 Geneva 10
Switzerland
Tel.: +41 (0)22 917 12 34
Visitors Entrance
Palais des Nations – Pregny Gate (in front of the ICRC)
14 Avenue de la Paix
1211 Geneva, Switzerland
Tel:. +41 (0)22 917 50 02
identification.security-unog@un.org