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Palais des Nations_Spring3

With the renovation work moving forward, users are kindly reminded that access points and routes are changing, and staff offices may have changed. It is important to follow posted signage on how to move around the buildings. The current changes to access points and routes can be found here.

Palais opening hours

  • Effective April 8th, 2024, the Pass and ID Office will operate as follows:
    • Pregny gate: badge issuance / renewal for holders of permanent badges and conference / events / visitors / guided tours at Pregny Pavilion from 8:00 a.m. to 5 p.m.
    • Peace gate: badge issuance for visitors from 8:00 a.m. to 5 p.m.
    • Peace gate bis: closed

Permanent badge holders (staff members, interns and consultants) are reminded that badge renewals must be done at the Client Service Center, located in building H, open Wednesdays from 1p.m. – 4 p.m.

Signage will be present at all entrances to indicate the above.

Tel: +41 (0) 22 917 50 02
Fax: + 41 (0) 22 917 04 94

Please find more information on the Security page.

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To the Palais des Nations:

Conference participants

  • Conference participants are to register on the Indico.UN platform prior to attending the respective meeting or conference.
  • First time entry for conference participants is through Pregny Gate, Avenue de la Paix 14, from 8 a.m. to 5 p.m on weekdays only upon which they will be issued with a digital conference badge. Thereafter, the digital conference badge permits access through the Pregny, Avenue de la Paix 14, and Peace Gate, Place des Nations, subject to security screening.


  • Visitors coming for a guided tour: please follow the guidelines on the Visits Page.
  • All other visitors are to be announced by their host in the Visitor Announcement Page.
  • Entry for visitors is possible at Pregny Gate and Peace Gate from 8 a.m. to 5 p.m. upon which visitors will obtain a digital badge for the day after passing through security screening.

All visitors must carry a valid passport (UN Member or Observer State). A valid national ID card issued by a European Member State is also accepted.


To the buildings within the Palais des Nations:

Access to most doors at the Palais des Nations is secured by a centralized access security system and can only be opened by means of a magnetic United Nations grounds pass issued to authorized users. Only public doors will be accessible without a magnetic ground pass from 8 a.m. to 7 p.m. on weekdays to enable access to visitors and conference participants.

Public Doors:

Annexe Bocage (CLM): Open 8 a.m. - 7 p.m

Tempus (Conference Rooms Tempus 1-3): Open 8 a.m. - 7 p.m                    

E40 (Conference Rooms XVII – XXVII): Open 8 a.m. - 7 p.m                    

S1 (JMS, SAFI, UNDT): Open 8 a.m. - 6 p.m                     

E39: (Guided Tours Service): Open 10 a.m. – 12 p.m. and 2 p.m. – 4 p.m.

All other building doors are under Electronic Access Control and require a magnetic badge for access, including building H via door H60 (Plaza) and the tunnel (link E-H).



Exit of the building after 7 p.m. on weekdays:
Door E40 has a release button that can be activated after 7 p.m.

Exit through the gates:
Nations gate and Pregny gate have free flow pedestrian exit at the turnstiles, no electronic badge is required. Visitors will leave their magnetic day pass in the receptacle provided for this purpose during their last visit, to exit via the dedicated turnstile.

Exit with a bike:
Visitors and conference participants cannot come into the Palais des Nations with a bicycle.

Accessible Doors
Open access 8:00 a.m. - 7:00p.m.: Doors A11 I E40 I H60

Accessible Toilets
Door A11 | 3rd floor
Door E40 | 1st, 3rd and 6th floors

Priority parking
For persons with disabilities is available nearby the accessible doors.


Pedestrian access:

  • For permanent badge holders, pedestrian and bicycles, access at Pregny Gate is open between 7:30 a.m. and 7:30 p.m. on working days. Nations Gate is open for exit only, until 7:30 p.m. Peace Gate is open for authorized pedestrians and cyclists from 7:30 a.m. to 7:30 p.m.

Vehicle access:

  • Pregny Gate is open for vehicle access on working days, between 7:30 a.m. and 7:30 p.m. Chemin de Fer Gate is also open for vehicle access on working days, but only until 2 p.m. It is thereafter completely closed for entry and exit.


  • Offices and conference/meeting rooms are open between 8 a.m. and 7 p.m. on working days.


  • Should you need to enter or exit the campus outside opening hours due to an emergency, please contact security immediately at or +41 (0)22 917 2112. After contacting security, wait at the gate for an officer to assist you. Note that such instances should be rare, and we expect all staff and visitors to have exited the gates by 7.30 p.m.
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Official Holidays for 2024 at the United Nations Office at Geneva:

Monday 1 January New Year’s Day Thursday 1 August Swiss National Day 
Friday 29 March Good Friday Wednesday 25 December Christmas Day
Monday 1 April Easter Monday Thursday 26 December
Wednesday 10 April Eid Al-Fitr Friday 27 December
Monday 17 June Eid al-Adha (observed)  


Download UN Geneva 2024 holiday schedule

Services opening hours

Visitors Service

Palais ticket office hours

For information about guided tours of the Palais des Nations, please consult the following page: 

Tel: +41 (0)22 917 48 96

Library & Archives

Monday – Friday 
8.30 a.m. - 5.30 p.m.  

Find more information on our virtual and on-site services on this page

The Library & Archives is closed on weekends, UN Geneva official holidays and for the end-of-year break

Client Support Center

Client Support Centre
H Building Level 1
Tel: +41 (0)22 917 9999
Open Monday – Friday  / 10:00 a.m. - 4:00 p.m.


Diplomatic & Client Services Sub-Unit (DCSS)
Client Support Centre (CSC)
H Building Level 1
Open Monday – Friday  / 10 a.m. - 1 p.m.

NGO Liaison Office

Office of the Director-General
H Building
Palais des Nations
1211 Geneva 10
Tel: + 41 (0)22 917 13 04; + 41 (0)22 917 21 78 - Monday to Friday: 9.00 to 11.00 a.m. and 2.00 to 4.00 p.m.
Fax: +41 (0)22 917 05 83

Distribution of Official documents

Helpdesk for Delegates & Print-on-Demand
Open Monday – Friday: 08.30 a.m. – 12.30 pm & 1.30 – 5.30 p.m.

Counters location:
Main counter
E Building / Door 40
Contact: +41 (0)22 917 49 00 &

Palais Wilson & C.337 Counters
Currently suspended. Services are provided through the main counter.

Printing requests for official documents can be made at DCM Distribution Counters.


Medical Service
S1 Building Level 1 Above SAFI
Open Monday – Friday / 08:00 a.m. - 5:00 p.m.


Client Support Centre (CSC), H Building, Level 1 
Open Monday – Friday /10 a.m. – 4 p.m. 

Client Support Centre (CSC), H Building, Level 1
Open Monday – Friday / 10 a.m. - 1 p.m.
Tel: +41 (0)22 917 9999 press 7 (M-F / 9:00 a.m. - 4:00 p.m.)
Email :

Lactation Facilities
Building E: office PN E.3054-2, 3rd floor
Building S: office PN. S.036, ground floor (temporarily closed, S building currently under renovation)
Building H: 2nd and 5th floors (for staff use only)
Please request access at the Pass & ID Unit. You will be provided with a magnetic badge to open the doors. 
The facilities are accessible during the buildings' opening hours.


UBS Bank
E Building Level 2 (Gate 41): Counter / Welcome Desk / UBS ATMs / UBS Multimats
E Building Level 4 (Offices E4040 to E4050): Customer meeting rooms
Open Monday – Friday / 8.30 a.m. - 4.30 p.m. (and outside opening hours on appointment)
Tel: +41 (0) 848 848 051

E building Level 2
Mondays, Tuesdays, Wednesdays, and Fridays: 8:30 a.m. - 4 p.m.
Thursdays: 8:30 a.m. - 5 p.m.
Tel: +41 (0) 800 12 1158

UNOG Client Support Centre (CSC), H building, Level 1
Open Monday – Friday from 10 a.m. to 1 p.m.
Personalized appointments are available upon request.

Tel: +41 (0)22 917 3510
Tel: +41 (0)22 917 9999 press 8
Email :


CIBT Visas
S1 Building Level 3 Room 300-16
Open Monday – Friday / 9 a.m. - 5 p.m. but reachable by email and phone from 8.30 a.m. until 5.30 p.m.
Email :
Tel: +41 (0)22 917 48 00

UNOG Travel Team and Carlson Wagonlit Travel (CWT)
H Building Level 5, WP54
Tel: +41 22 917 28 50 (reachable by phone 24/7)

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Shops & tickets

SAFI Shop / Post office
S1 Building Level -1
Open Monday – Friday / 11:30 a.m. - 6:30 p.m.

Cultural Kiosk (CAGI)
E Building (first floor, in front of Conference Room XVIII, access from door 40)
Tel: + 41 (0)22 917 11 11
Open Monday – Friday / 9 a.m. - 1.30 p.m., 2 p.m. - 5 p.m.
Tickets can be purchased both directly and remotely.

UN Stamps
E Building level 2 room E39
Open Monday – Friday / 11 a.m. - 5 p.m.

E Building level 2 Door 39
Open Monday – Friday / 9 a.m. - 5.30 p.m.

For an overview of our cafeterias and restauration, please check our dedicated page.