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Palais des Nations_Spring3

With the renovation work moving forward, users are kindly reminded that access points and routes are changing, and staff offices may have changed. It is important to follow posted signage on how to move around the buildings. The current changes to access points and routes can be found here.

Pass and Identification Unit

Operating hours: Monday to Friday from 8 a.m. to 4:45 p.m.
Pregny Gate, Building F 
8 - 14 avenue de la Paix
1211 Geneva 10

Tel: +41 (0) 22 917 50 02
Fax: + 41 (0) 22 917 04 94

UN Staff members can renew ground pass at the Client Support Centre (CSC) located at the building H
Monday, Wednesday and Friday from 1 p.m. to 4 p.m.
UN Staff members and Consultants can announce visitors via the Visitor Announcement Page

Please find more information on the Security page.

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Getting to the Palais des Nations
Enter the Palais des Nations through the Visitor's entrance at Pregny Gate, on avenue de la Paix, in front of the International Committee of the Red Cross building. (Please see map here)

Public transport: Transports Publics Genevois
Palais des Nations transit stops are Appia and Nations.
Access from Cornavin railway station:
- Bus lines : 8, F, V, Z (“Appia” stop)
- Tramway 15 (“Nations” stop), then a 5 minutes’ walk to Pregny Gate
Access from Cointrin airport:
- Bus lines: 28 (“Appia” stop) or 5 (“Nations” stop) then a 5 minutes’ walk to Pregny Gate.
- Other bus lines with stop at “Nations”: 11 and 22.

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To the Palais des Nations:

Conference participants

  • Conference participants are to register on the Indico.UN platform prior to attending the respective meeting or conference.
  • First time entry for conference participants is through Pregny Gate from 8 a.m. to 4:45 p.m on weekdays only upon which they will be issued with a paper conference badge. Thereafter, the paper conference badge permits access through the Pregny and Peace Gate subject to security screening.


  • Visitors coming for a guided tour: please follow the guidelines on the Visits Page.
  • All other visitors are to be announced by their host in the Visitor Announcement Page.
  • Entry for visitors is possible at Pregny Gate and Peace Gate from 8 a.m. to 4:45 p.m. upon which visitors will obtain a magnetic day badge after passing through security screening.

All visitors must carry a valid passport (UN Member or Observer State). A valid national ID card issued by a European Member State is also accepted.


To the buildings within the Palais des Nations:

Access to most doors at the Palais des Nations is secured by a centralized access security system and can only be opened by means of a magnetic United Nations grounds pass issued to authorized users. Only public doors will be accessible without a magnetic ground pass from 7 a.m. to 7 p.m. on weekdays to enable access to visitors and conference participants.

Public Doors:

Annexe Bocage (CLM)Open 7 a.m. - 7 p.m

Tempus (Conference Rooms Tempus 1-3): Open 7 a.m. - 7 p.m                    

E40 (Conference Rooms XVII – XXVII): Open 7 a.m. - 7 p.m                    

S1 (JMS, SAFI, UNDT): Open 8 a.m. - 6 p.m                     

E39: (Guided Tours Service): Open 10 a.m. – 12 p.m. and 2 p.m. – 4 p.m.

All other building doors are under Electronic Access Control and require a magnetic badge for access, including building H via door H60 (Plaza) and the tunnel (link E-H).



Exit of the building after 7 p.m. on weekdays:
Door E40 has a release button that can be activated after 7 p.m.

Exit through the gates:
Nations gate and Pregny gate have free flow pedestrian exit at the turnstiles, no electronic badge is required. Visitors will leave their magnetic day pass in the receptacle provided for this purpose during their last visit, to exit via the dedicated turnstile.

Exit with a bike:
Visitors and conference participants cannot come into the Palais des Nations with a bicycle.

Accessible Doors
Open access 7:00 a.m. - 7:00p.m.: Doors C6 I E40 I H60

Accessible Toilets
Door C6 | Ground floor, 1st, 2nd, 3rd and 4th floors
Door E40 | 1st, 3rd and 6th floors

Priority parking
For persons with disabilities is available nearby the accessible doors.

Find more information on Accessibility page.

Pregny Gate:

  • Open 24 hours, 7 days per week for authorized pedestrians, cyclists, and vehicles.
  • Security officers will scan the UNOG badge of drivers and passengers upon entry. 
  • Pedestrians will access through their dedicated entry at the Pregny Pavilion.

Peace Gate:

  • Open on weekdays from 7 a.m. to 10 p.m. for authorized pedestrians and cyclists. 
  • Outside of those hours, Nations Gate is accessible for entry by accredited pedestrians who announce themselves by calling the Security Operations Center.
  • Before 7 a.m. and after 10 p.m., cyclists should enter and exit using the vehicle lanes at Pregny gate. 

Chemin de Fer Gate:

  • Open on weekdays from 6 a.m. to 2 p.m. for delivery, company, staff and delegate vehicles. 
  • Security officers will scan the UNOG badge of drivers and passengers upon entry. 
  • Entry open for accredited pedestrians from 6 a.m. to 7 p.m. Monday to Friday. 
  • Exit for vehicles and bicycles is possible between 6 a.m. and 7 p.m.
  • Exit for accredited pedestrians is possible between 6 a.m. and 10 p.m. through the turnstiles, using the magnetic grounds pass (no free flow exit).
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Official Holidays for 2022 at the United Nations Office at Geneva:

Monday 3 January New Year’s Day Monday 11 July Eid al-Adha
Friday 15 April Good Friday Monday 1 August Swiss National Day (Observed)**
Monday 18 April Easter Monday Thursday 8 September Jeûne genevois
Monday 2 May Eid Al-Fitr (Observed)* Monday 26 December Christmas Day
Monday 6 June Whit Monday  


Download UN Geneva 2022 holiday schedule

Palais ticket office hours

The Visitors’ Service is currently closed due to the current sanitary situation. Guided tours will need to be booked online once the Visitors’ Service is open again.

For information about guided tours of the Palais des Nations, please consult the following page: 

Tel: +41 (0)22 917 48 96

Monday – Friday 
8.30 a.m. - 5.30 p.m.  

Find more information on our virtual and on-site services on this page. To reserve a seat in one of the reading rooms for conducting research, please make an appointment by contacting our virtual service desk at  

The Library & Archives is closed on weekends, UN Geneva official holidays and for the end-of-year break. 

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Medical Service
S1 Building Level 1 Above SAFI
Open M-F / 08:00 a.m. - 5:00 p.m.

SAFI Shop / Post office
S1 Building Level -1
Open M-F / 11:00 a.m. - 6:30 p.m.

UBS Bank
E Building Level 2 (Gate 41): Counter / Welcome Desk / UBS ATMs / UBS Multimats
E Building Level 4 (Offices E4040 to E4050): Customer meeting rooms
Open M-F / 8:30 a.m. - 4:30 p.m.
Tel: +41 (0) 848 848 054

E building Level 2
Mondays, Tuesdays, Wednesdays, and Fridays: 8:30am - 4:00pm
Thursdays: 8:30am - 5:00pm

B Building Rooms B-214
In-office appointments are suspended until further notice.
Open M-F / 9:00 a.m. - 12:00 p.m. via telephone and by email during working hours.
Tel: +41 (0)22 917 3510
Tel: +41 (0)22 917 9999 press 8
Email :

In-office appointments are suspended until further notice.
Open M-F / 9:00 a.m. - 12:00 p.m. via telephone and by email during working hours
Tel: +41 (0)22 917 2969
Tel: +41 (0)22 917 9999 press 7
Email :

Client Support Centre
H Building Level 1
Tel: +41 (0)22 917 9999
Open M-F / 10:00 a.m. - 4:00 p.m.
From Monday, 5 July to Friday, 27 August 2021 inclusive, the business hours of the Client Support Centre (CSC) telephone services at 022 917 99 99 will be reduced to 3 hours daily (10 a.m.-1 p.m.).
Regular remote business hours (10 a.m. – 4 p.m. daily) will resume from Monday 30 August 2021 onwards, while the walk-in facility will remain closed until further notice.
Kindly be reminded that the CSC service lines continue to provide services remotely, both by telephone at +41 22 917 9999 during the regular CSC opening hours (from 10 a.m. to 4 p.m. daily) and through our self-service portal

Diplomatic & Client Services Sub-Unit (DCSS) - Laissez-passer, tax forms etc.
S2 Building Level 3 Room 301-13. 
Open M-F / 10:00 a.m. - 12:00 p.m. & 2:00 p.m. – 4:00 p.m.
Laissez-passer required for authorized duty travel can exceptionally be issued/renewed following submission of a request at DCSS continue to maintain an onsite presence.

CIBT Visas
S2 Building Level 3 Room 301-16. 
Open M-F / 09:00 a.m. - 1:00 p.m. but can be reachable by email and phone until 5:30 p.m.
Visas for official travel continue to be provided. CIBT are maintaining an onsite presence and can be contacted by email.
Email :
Tel: +41 (0)22 917 48 00

Flight bookings - UNOG Travel Team and CWT
Travel services will continue to be provided remotely. For any issues regarding official travel please contact

Serpent Bar
E building Level 1
Open M-F / 8:30 a.m. - 2:30 p.m.

A building Level 0
Open M-F / 11:30 a.m. - 2 p.m.
Payments will only be made by credit cards, contactless payment and ELDORA’s electronic badges. No payment in cash will be accepted.
From Monday 22 November 2021, a valid COVID certificate (i.e. full vaccination against COVID-19, proof of recovery or a valid negative COVID test) is required to eat on site at the cafeteria at the Palais des Nations. Take-away options remain available to all.

Grab ‘N’ Go
H Building Level 2
Open M-F / 24 hours (closing at 3:30 p.m. Fridays)

Press Bar / Salon Suisse / Bar/Snack Palette / Pasta Corner / Delegates Restaurant
Currently closed

Learn more about the food options in the Palais des Nations on this page.

Cultural Kiosk (CAGI)
E Building (first floor, in front of Conference Room XVIII, access from door 40)
Tel: + 41 (0)22 917 11 11
Open M-F / 10:00 a.m. - 3:00 p.m.

Tickets can be purchased both directly and remotely.

UN Stamp
E Building level 2 room E39
Open Mondays, Wednesday, and Fridays / 11:00 a.m. - 2:00 p.m.

E Building level 2 Door 39
Open M-F / 9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 5:00 p.m.

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NGO Liaison Unit
Office of the Director-General
H Building
Palais des Nations
1211 Geneva 10
Tel: + 41 (0)22 917 13 04; 917 21 78 - Monday to Friday: 9.00 to 11.00 a.m. and 2.00 to 4.00 p.m.
Fax: +41 (0)22 917 05 83

Distribution of Official documents
Helpdesk for Delegates & Print-on-Demand
M to F: 08.30 a.m. – 12.30 pm & 1.30 – 5.30 p.m.

Counters location:
Main counter
E Building / Door 40

Contact: +41 (0)22 917 49 00 &

Palais Wilson & C.337 Counters
Currently suspended as a sanitary measure. Services are provided through the main counter.

Printing requests for official documents can be made at DCM Distribution Counters.


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