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The information on this page gives an overview of steps to consider in order to organize accessible and inclusive meetings. More detailed information and step-by-step instructions can be found in the Standard Operating Procedure on Accessible Meetings and Conferences

      UN Geneva Accessibility Standards

      All meetings at UN Geneva shall respect the following broad accessibility standards:

      Steps to consider

      Conferences and meetings can typically be made more inclusive by ensuring the accessibility of the following components:

      • conference announcements;
      • conference design and programming;
      • communication and information;
      • registration procedures;
      • travel; security and accreditation;
      • mobility and accessibility within UNOG;
      • meeting rooms;
      • accessibility services;
      • catering arrangements;
      • conference evaluation, and
      • publication of conference outcomes.

      Conference Announcements

      Meeting Secretariats shall ensure that the announcement of all conferences hosted by UN Geneva, whether directly related to disability issues or not, shall be made accessible; in particular, that:

      • they can be read using a screen reader (accessible word or pdf format);
      • Alternative Text is provided for any images or videos;
      • there is a version in plain language.

      When creating an event in Indico.UN, meeting organizers should provide information about accessibility features available during the meeting on their event page. This could be information about the accessibility of the room and other facilities, provision of documents in Braille, availability of live captioning or a sign interpreter etc.

      An existing accessibility template contains a set of icons which visualize possible accessible meeting services. To create your event page, please find the existing template (search for "Accessibility Master" or for the event no. 32376). Clone the event and select all features from the master that are relevant for your meeting. 

      Resources for participants

      Meeting Secretariats shall provide the contact details of a meeting accessibility focal point/person to accompany participants who have requested support in finding the meeting room from the gate on their events page, on Indico.UN.

      All events pages on Indico shall also include information about how to create an account and register for an event on Indico; the fast-track accreditation procedure for all persons with disabilities and their support persons, and mobility in Geneva and the Palais des Nations. 

      illustration of a computer screen with a checklist.
      accessibility icon

      Registration Procedures

      Meeting organizers also need to solicit information about assistance needs among their participants which can be captured on the Indico.UN registration form. The registration form should have the accessibility field enabled (use the accessibility template available in Indico.UN under event no. 32376). The field includes questions about participants' disability and required assistance. This information will help UN Geneva to meet the needs of conference participants with a disability, such as priority access to the compound, a parking space, reservation of a wheel chair, provision of documents in Braille etc. Make sure to instruct all participants on how to register in Indico.UN, including why and how to fill in the accessibility field. This information also needs to be forwarded to support persons who will need to register as well. 

      Don't forget to inform the Meetings Management Section about the participation of delegates with a disability and their requested services.



      When UN Geneva is responsible for making travel arrangements for delegates with accessibility requirements meeting organizers shall forward the Accessible Travel Request Form to interested delegates, asking them to complete it and attach it to their travel requests in UMOJA. The UN Travel Agency shall take into consideration the information contained in the Accessible Travel Request Form when making corresponding bookings and shall refer to the UN Travel Office and/or Meeting Secretariat to resolve any doubts.

      In particular, the UN Travel Agency shall endeavor to ensure that Accessible Air Travel enables interested delegates to:

      • travel on schedules that are compatible with accessible transfers to and from the airport;
      • have the same baggage allowance throughout their trip;
      • travel seated next to their personal assistant;
      • be seated close to an accessible toilet facility;
      • have a comfortable stopover when changing planes.
      A plane flying through the evening sky.

      Sign Language or Live Captioning Services

      UN at Geneva can offer live captioning and sign language interpretation to meetings upon request from organizing Secretariats. The choice of whether a national sign language or international Sign - or live captioning services on screen - should be provided for a given meeting should be decided in consultation with the participants who require these services. 

      A request for sign language interpretation needs to be discussed with the Meetings Management Section ahead of the meeting. The section can also advise on potential cost implications. In addition, they will discuss necessary preparation for the interpreter, such as documents to be rendered to him/her, preliminary meetings with the person(s) with disabilities etc. 

      Please reach out to the Meetings Management Section to discuss the options. 

      Creating Accessible Statements and Presentations

      If you are using slides to make a presentation during the meeting, please bear in mind that some members of your audience may have difficulty in accessing visual, auditory, or complex information. Please take note of the following guidelines on how to make your presentation accessible to everyone. These guidelines should be shared with all speakers/presenters.

      • Use clear, non-technical language.
      • Keep one sentence on one line and one idea only per sentence.
      • Allow your audience enough time to read what is on your slides.
      • Limit the number of slides you use.
      • Do not use pictures as background for the text or overlay graphics on text.
      • Use contrasting colours for type and background, e.g. yellow on dark blue or white on black.
      • Do not use more than 2 different fonts. Fonts should be sans serif (e.g. Helvetica, Arial, Calibri and Futura).
      • Large print and extra line spacing should be used.
      • Avoid using block capitals; underlining, or italics.
      • Justify to the left only to avoid awkward spacing between words.

      Describe any pictures or graphs you display. If a graph shows a trend, succinctly describe the trend. If you show videos with dialogue, make sure that they are subtitled. If you show silent video footage, make sure an audio description is available.

      Making your statement accessible

      If you want to be understood by everybody, including people following you through spoken and sign language interpretation or who cannot see your slides, please bear in mind the following tips:

      • Use simple language with everyday words.
      • Repeat words rather than use more difficult synonyms.
      • Try to avoid abstract concepts, jargon, metaphors, figures of speech, and foreign words.
      • Use active verbs.
      • Try to avoid the passive.
      • Give practical examples to explain your point.
      • Do not assume your audience has prior knowledge of your subject.
      • Monitor how quickly you are speaking.
      • Modulate your voice, so you are easier to hear and understand.
      • Try to avoid reading a text – you may go too fast, use sentences that are too complex and not use enough intonation.
      • Use eye contact and address your audience directly and respectfully.


      Lorsque les mesures générales d'accessibilité ne répondent pas aux exigences individuelles, les participants à la conférence peuvent demander un aménagement raisonnable. Ces demandes doivent être envoyées au secrétariat organisateur via l'enregistrement Indico.UN. Les secrétariats organisateurs peuvent alors discuter avec le Département de la gestion des conférences et le Service de la sécurité et de la sûreté de la manière dont la demande spécifique peut être satisfaite. Les secrétariats organisateurs doivent activer un court questionnaire pour tous leurs événements dans Indico.UN, permettant aux participants d'indiquer leurs besoins d'aménagement raisonnable lors de leur inscription à la réunion. Si le questionnaire court n'est pas activé, les participants ont la possibilité d'indiquer leurs besoins dans la zone de texte libre.

      Les entrées de la porte 40 et du bâtiment Tempus sont entièrement accessibles. Les entrées de toutes les salles de conférence doivent être adaptées aux fauteuils roulants. Pour plus d'informations, visitez notre page sur l'accessibilité .

      Les participants aux réunions peuvent indiquer dans leur formulaire d'inscription Indico.UN qu'ils auraient besoin d'un accès en véhicule (voitures privées, pas de taxis) en raison de leur mobilité réduite. Le secrétariat de la réunion doit informer à l'avance le service de sécurité et de sûreté afin que les participants à la conférence à mobilité réduite puissent entrer avec leur véhicule le jour de la réunion.

      Les personnes handicapées bénéficient automatiquement d'un accès prioritaire à leur arrivée à Peace Gate. On leur remet également un plan du Palais qui indique les portes accessibles, les ascenseurs et les toilettes. Si les visiteurs choisissent de se rendre au Palais en voiture, des places de stationnement prioritaires pour les personnes handicapées ont été attribuées.

      Le Service de Sécurité et de Sûreté dispose de trois fauteuils roulants qui peuvent être mis à disposition des visiteurs adultes à mobilité réduite. Ils sont situés à Peace Gate, Pregny Gate et Door 40. Deux autres fauteuils roulants pédiatriques peuvent être mis à la disposition des enfants à mobilité réduite en visite, un à Peace Gate et un à Pregny Gate. Si un participant sait à l'avance qu'il aura besoin d'un fauteuil roulant, il peut le signaler lors de son inscription sur Indico.UN et celui-ci lui sera spécialement réservé. Les fauteuils roulants offerts par le Service de sécurité et de sûreté nécessitent une personne pour aider les personnes qui les utilisent.

      Le centre des visiteurs dispose de deux autres fauteuils roulants. Ils peuvent être réservés via le Centre des visiteurs.

      La mise en place d'une rampe doit être demandée auprès de la Section de gestion des réunions qui en informera les déménageurs. Pour des raisons de sécurité, la personne à mobilité réduite doit être accompagnée lors de l'utilisation de la rampe.