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Palais des Nations_Spring3

With the renovation work moving forward, users are kindly reminded that access points and routes are changing, and staff offices may have changed. It is important to follow posted signage on how to move around the buildings. The current changes to access points and routes can be found here.

Pass and Identification Unit - operating hours: Monday to Friday from 8 a.m. to 4:45 p.m.
Pregny Gate, Building F 
8 - 14 avenue de la Paix
1211 Geneva 10

Tel: +41 (0) 22 917 50 02
Fax: + 41 (0) 22 917 04 94
Email: Identification.security-unog@un.org

Please find more information on Security page.

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Getting to the Palais des Nations
Enter the Palais des Nations through the Visitor's entrance at Pregny Gate, on avenue de la Paix, in front of the International Committee of the Red Cross building. (Please see map here)

Public transport: Transports Publics Genevois
Palais des Nations transit stops are Appia and Nations.
Access from Cornavin railway station:
- Bus lines : 8, F, V, Z (“Appia” stop)
- Tramway 15 (“Nations” stop), then a 5 minutes’ walk to Pregny Gate
Access from Cointrin airport:
- Bus lines: 28 (“Appia” stop) or 5 (“Nations” stop) then a 5 minutes’ walk to Pregny Gate.
- Other bus lines with stop at “Nations”: 11 and 22.

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Entry for visitors and conference participants is possible as follows:

Access to most doors at the Palais des Nations is secured by a centralized access security system and can only be opened by means of a magnetic United Nations grounds pass issued to authorized users. Only two doors C-6, and E-40 will be accessible without a magnetic ground pass from 7:00 a.m. to 7:00 p.m. to enable access to visitors and conference participants.
Entry for visitors is possible at Pregny Gate from 8:00 a.m. to 5:00 p.m. and visitors should obtain their badge after passing through security screening.

Doors:
Open access 7:00 a.m. - 7:00 p.m.: C6 I E40
Open access 08.00 a.m. - 6:00 p.m. for SAFI & Medical Services: S1
Open access for guided tours: E39

Under access control doors:
Authorized badges only for C6 I E40 I S1 I H60

Exit doors after 7:00 PM: use S1 there is a release button that can be activated after 7:00 p.m.

Gates:
Nations gate and Pregny gate have free flow pedrestrian exit at the turnstiles, no electronic badge is required.

Bikes:
If you have a bicycle with you, you will need to exit via Pregny gate after 7:00 p.m.

 

Entry for personnel is possible as follows:

Pregny Gate:
Open 24 hours, 7 days per week for authorized pedestrians, cyclists and vehicles. Drivers are reminded to please keep vehicle windows closed when presenting their badge to Security Officers. Security officers will scan the UNOG badge of cyclists upon entry.  Pedestrians will access through their dedicated entry at the Pregny Pavilion.

Nations Gate:
Security presence on weekdays from 7 a.m. to 7 p.m. Outside of those hours, Nations Gate is accessible for entry by accredited pedestrians who announce themselves to the Security Operations Center by dialing 72900 on the phone next to the turnstiles. Before 7 a.m. and after 7 p.m., cyclists and those using scooters should enter and exit using the vehicle lanes at Pregny gate. 

Chemin de Fer Gate:
Open for delivery and company vehicles, as well as accredited pedestrians from 6 a.m. – 2 p.m. Monday to Friday. Restricted opening hours for staff and delegate vehicle entry from 10 a.m. to 2 p.m. Drivers are reminded to please keep vehicle windows closed when displaying your badge to Security Officers.  Security officers will scan the UNOG badge of drivers and, passengers upon entry.  Exit for accredited pedestrians is possible beyond 2 p.m. until 10 p.m. through the turnstiles.

 

Accessibility

Accessible Doors
Open access 7:00 a.m. - 7:00p.m.: Doors C6 I E40 I H60

Accessible Toilets
Door C6 | Ground floor, 1st, 2nd, 3rd and 4th floors
Door E40 | 1st, 3rd and 6th floors

Priority parking
For persons with disabilities is available nearby the accessible doors.

Find more information on Accessibility page.

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Official Holidays for 2021 at the United Nations Office at Geneva:

Friday 1 January New Year’s Day Tuesday 20 July Eid al-Adha
Friday 2 April Good Friday Monday 2 August Swiss National Day (Observed)**
Monday 5 April Easter Monday Thursday 9 September Jeûne genevois
Thursday 13 May Eid Al-Fitr (Observed)* Friday 24 December Christmas Day
Monday 24 May Whit Monday  

Download UN Geneva 2021 holiday schedule

Palais ticket office hours

The Visitors’ Service is currently closed due to the current sanitary situation. Guided tours will need to be booked online once the Visitors’ Service is open again.

For information about guided tours of the Palais des Nations, please consult the following page: www.ungeneva.org/en/practical-information/visitors 

Email: visit-gva@un.org
Tel: +41 (0)22 917 48 96

Monday – Friday
8.30 a.m. - 5.30 p.m. 

Find more information on all our virtual and on-site services on this page. To reserve a seat in one of the reading rooms for conducting research, please make an appointment by contacting our virtual service desk at https://ask.unog.ch/.

The Library & Archives are closed on weekends, UN Geneva official holidays and in the last week of December.

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Medical Service
Open as of 16 June 2021
S2 Building Level 1 Above SAFI
Open M-F / 08:00 a.m. - 5:00 p.m.

SAFI Shop / Post office
S1 Building Level -1
Open M-F / 11:00 a.m. - 6:30 p.m.

UBS Bank
C Building Level 0
Open M-F / 8:30 a.m. - 4:30 p.m.

UNFCU Bank
Open as of 12 July 2021
E building Level 2
Mondays, Tuesdays, Wednesdays, and Fridays: 8:30am - 4:00pm
Thursdays: 8:30am - 5:00pm

LA MUTELLE
B Building Rooms B-214
In-office appointments are suspended until further notice.
Open M-F / 9:00 a.m. - 12:00 p.m. via telephone and by email during working hours.
Tel: +41 (0)22 917 3510
Tel: +41 (0)22 917 9999 press 8
Email : lamutelle@un.org

GPAFI
In-office appointments are suspended until further notice.
Open M-F / 9:00 a.m. - 12:00 p.m. via telephone and by email during working hours
Tel: +41 (0)22 917 2969
Tel: +41 (0)22 917 9999 press 7
Email : gpafi@un.org

Client Support Centre
H Building Level 1
Tel: +41 (0)22 917 9999
Website: https://csc.unog.ch
Open M-F / 10:00 a.m. - 4:00 p.m.
From Monday, 5 July to Friday, 27 August 2021 inclusive, the business hours of the Client Support Centre (CSC) telephone services at 022 917 99 99 will be reduced to 3 hours daily (10 a.m.-1 p.m.).
Regular remote business hours (10 a.m. – 4 p.m. daily) will resume from Monday 30 August 2021 onwards, while the walk-in facility will remain closed until further notice.
Kindly be reminded that the CSC service lines continue to provide services remotely, both by telephone at +41 22 917 9999 during the regular CSC opening hours (from 10 a.m. to 4 p.m. daily) and through our self-service portal https://csc.unog.ch.

Diplomatic & Client Services Sub-Unit (DCSS) - Laissez-passer, tax forms etc.
S2 Building Level 3 Room 301-13. 
Open M-F / 10:00 a.m. - 12:00 p.m. & 2:00 p.m. – 4:00 p.m.
Email: dcss@un.org
Laissez-passer required for authorized duty travel can exceptionally be issued/renewed following submission of a request at dcss@un.org. DCSS continue to maintain an onsite presence.

CIBT Visas
S2 Building Level 3 Room 301-16. 
Open M-F / 09:00 a.m. - 1:00 p.m. but can be reachable by email and phone until 5:30 p.m.
Visas for official travel continue to be provided. CIBT are maintaining an onsite presence and can be contacted by email.
Email : CustomerServices@cibtvisas.ch
Tel: +41 (0)22 917 48 00

Flight bookings - UNOG Travel Team and CWT
Travel services will continue to be provided remotely. For any issues regarding official travel please contact travel.unog@un.org

Serpent Bar
E building Level 1
Open M-F / 8:30 a.m. - 2:30 p.m.

Pasta Corner
E building Level 1
Open M-F / 11:30 a.m. - 2:30 p.m.

Grab ‘N’ Go
H Building Level 1
Open M-F / 24 hours

Press Bar / Salon Suisse / Bar/Snack Palette / Cafeteria / Delegates Restaurant
Currently closed

Learn more about the food options in the Palais des Nations on this page.

Newspaper Kiosk Souvenirs
Currently closed

Cultural Kiosk (CAGI)
C Building level 0 Door C6
Email:
info@kiosqueonu.ch
Tel: + 41 (0)22 917 11 11
Website:
www.cagi.ch
Open M-F / 10:00 a.m. - 3:00 p.m.

The opening hours of the CAGI's Cultural and Information Kiosk are 10 a.m. -3 p.m.
The Cultural Kiosk is currently closed until further notice due to the current sanitary situation.
Tickets can be purchased only remotely

UN Stamp
E Building level 2 room E39
Open Mondays, Wednesday, and Fridays / 11:00 a.m. - 2:00 p.m.

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NGO Liaison Unit
Office of the Director-General
Rooms 141 to 145
Palais des Nations
1211 Geneva 10
Tel: + 41 (0)22 917 13 04; 917 21 78 - Monday to Friday: 9.00 to 11.00 a.m. and 2.00 to 4.00 p.m.
Fax: +41 (0)22 917 05 83
Email: unog.ngo@un.org
Open to the public Monday to Friday: 9.00 to 11.00 a.m. and on fixed appointment.


Distribution of Official documents
Helpdesk for Delegates & Print-on-Demand
M to F: 08.30 a.m. – 12.30 pm & 1.30 – 5.30 p.m.

Counters location:
Main counter
E Building / Door 40

Contact: +41 (0)22 917 49 00 & distribution-counters@un.org

Palais Wilson & C.337 Counters
Currently suspended as a sanitary measure. Services are provided through the main counter.

Printing requests for official documents can be made at DCM Distribution Counters.