With the renovation work moving forward, users are kindly reminded that access points and routes are changing, and staff offices may have changed. It is important to follow posted signage on how to move around the buildings. The current changes to access points and routes can be found here.
Getting to the Palais des Nations
Enter the Palais des Nations through the Visitor's entrance at Pregny Gate, on avenue de la Paix, in front of the International Committee of the Red Cross building. (Please see map here)
Public transport: Transports Publics Genevois
Palais des Nations transit stops are Appia and Nations.
Access from Cornavin railway station:
- Bus lines : 8, F, V, Z (“Appia” stop)
- Tramway 15 (“Nations” stop), then a 5 minutes’ walk to Pregny Gate
Access from Cointrin airport:
- Bus lines: 28 (“Appia” stop) or 5 (“Nations” stop) then a 5 minutes’ walk to Pregny Gate.
- Other bus lines with stop at “Nations”: 11 and 22.
Entry for visitors and conference participants is possible as follows:
Access to most doors at the Palais des Nations is secured by a centralized access security system and can only be opened by means of a magnetic United Nations grounds pass issued to authorized users. Only two doors C-6, and E-40 will be accessible without a magnetic ground pass from 7:00 a.m. to 7:00 p.m. to enable access to visitors and conference participants.
Entry for visitors is possible at Pregny Gate from 8:00 a.m. to 5:00 p.m. and visitors should obtain their badge after passing through security screening.
Open access 7:00 a.m. - 7:00 p.m.: C6 I E40
Open access 08.00 a.m. - 6:00 p.m. for SAFI & Medical Services: S1
Open access for guided tours: E39
Under access control doors:
Authorized badges only for C6 I E40 I S1 I H60
Exit doors after 7:00 PM: use S1 there is a release button that can be activated after 7:00 p.m.
Nations gate and Pregny gate have free flow pedrestrian exit at the turnstiles, no electronic badge is required.
If you have a bicycle with you, you will need to exit via Pregny gate after 7:00 p.m.
Entry for personnel is possible as follows:
Open 24 hours, 7 days per week for authorized pedestrians, cyclists and vehicles. Drivers are reminded to please keep vehicle windows closed when presenting their badge to Security Officers. Security officers will scan the UNOG badge of cyclists upon entry. Pedestrians will access through their dedicated entry at the Pregny Pavilion.
Security presence on weekdays from 7 a.m. to 7 p.m. Outside of those hours, Nations Gate is accessible for entry by accredited pedestrians who announce themselves to the Security Operations Center by dialing 72900 on the phone next to the turnstiles. Before 7 a.m. and after 7 p.m., cyclists and those using scooters should enter and exit using the vehicle lanes at Pregny gate.
Chemin de Fer Gate:
Open for delivery and company vehicles, as well as accredited pedestrians from 6 a.m. – 2 p.m. Monday to Friday. Restricted opening hours for staff and delegate vehicle entry from 10 a.m. to 2 p.m. Drivers are reminded to please keep vehicle windows closed when displaying your badge to Security Officers. Security officers will scan the UNOG badge of drivers and, passengers upon entry. Exit for accredited pedestrians is possible beyond 2 p.m. until 10 p.m. through the turnstiles.
Open access 7:00 a.m. - 7:00p.m.: Doors C6 I E40 I H60
Door C6 | Ground floor, 1st, 2nd, 3rd and 4th floors
Door E40 | 1st, 3rd and 6th floors
For persons with disabilities is available nearby the accessible doors.
Find more information on Accessibility page.
Official Holidays for 2021 at the United Nations Office at Geneva:
|Friday 1 January New Year’s Day||Tuesday 20 July Eid al-Adha|
|Friday 2 April Good Friday||Monday 2 August Swiss National Day (Observed)**|
|Monday 5 April Easter Monday||Thursday 9 September Jeûne genevois|
|Thursday 13 May Eid Al-Fitr (Observed)*||Friday 24 December Christmas Day|
|Monday 24 May Whit Monday|
Palais ticket office hours
The Visitors’ Service is currently closed due to the current sanitary situation. Guided tours will need to be booked online once the Visitors’ Service is open again.
For information about guided tours of the Palais des Nations, please consult the following page: www.ungeneva.org/en/practical-information/visitors
Tel: +41 (0)22 917 48 96
Monday – Friday
8.30 a.m. - 5.30 p.m.
Find more information on all our virtual and on-site services on this page. To reserve a seat in one of the reading rooms for conducting research, please make an appointment by contacting our virtual service desk at https://ask.unog.ch/.
The Library & Archives are closed on weekends, UN Geneva official holidays and in the last week of December.
Open as of 16 June 2021
S2 Building Level 1 Above SAFI
Open M-F / 08:00 a.m. - 5:00 p.m.
- For medical emergencies in the building call 112
- For medical evacuations : email@example.com
- For urgent missions only : firstname.lastname@example.org - + 41 (0)22 917 28 07
- For COVID-19 cases : email@example.com - + 41 (0)22 917 28 07
- For all other medical-administrative issues firstname.lastname@example.org + 41 (0)22 917 25 20
SAFI Shop / Post office
S1 Building Level -1
Open M-F / 11:00 a.m. - 6:30 p.m.
Until August 31, 2021
C Building Level 0
Open M-F / 8:30 a.m. - 4:30 p.m.
September 1, 2021 exceptional closure due to relocation.
From September 2, 2021
E Building Level 2 (Gate 41): Counter / Welcome Desk / UBS ATMs / UBS Multimats
E Building Level 4 (Offices E4040 to E4050): Customer meeting rooms
Open M-F / 8:30 a.m. - 4:30 p.m.
Tel: +41 (0) 848 848 054
Open as of 12 July 2021
E building Level 2
Mondays, Tuesdays, Wednesdays, and Fridays: 8:30am - 4:00pm
Thursdays: 8:30am - 5:00pm
B Building Rooms B-214
In-office appointments are suspended until further notice.
Open M-F / 9:00 a.m. - 12:00 p.m. via telephone and by email during working hours.
Tel: +41 (0)22 917 3510
Tel: +41 (0)22 917 9999 press 8
Email : email@example.com
In-office appointments are suspended until further notice.
Open M-F / 9:00 a.m. - 12:00 p.m. via telephone and by email during working hours
Tel: +41 (0)22 917 2969
Tel: +41 (0)22 917 9999 press 7
Email : firstname.lastname@example.org
Client Support Centre
H Building Level 1
Tel: +41 (0)22 917 9999
Open M-F / 10:00 a.m. - 4:00 p.m.
From Monday, 5 July to Friday, 27 August 2021 inclusive, the business hours of the Client Support Centre (CSC) telephone services at 022 917 99 99 will be reduced to 3 hours daily (10 a.m.-1 p.m.).
Regular remote business hours (10 a.m. – 4 p.m. daily) will resume from Monday 30 August 2021 onwards, while the walk-in facility will remain closed until further notice.
Kindly be reminded that the CSC service lines continue to provide services remotely, both by telephone at +41 22 917 9999 during the regular CSC opening hours (from 10 a.m. to 4 p.m. daily) and through our self-service portal https://csc.unog.ch.
Diplomatic & Client Services Sub-Unit (DCSS) - Laissez-passer, tax forms etc.
S2 Building Level 3 Room 301-13.
Open M-F / 10:00 a.m. - 12:00 p.m. & 2:00 p.m. – 4:00 p.m.
Laissez-passer required for authorized duty travel can exceptionally be issued/renewed following submission of a request at email@example.com. DCSS continue to maintain an onsite presence.
S2 Building Level 3 Room 301-16.
Open M-F / 09:00 a.m. - 1:00 p.m. but can be reachable by email and phone until 5:30 p.m.
Visas for official travel continue to be provided. CIBT are maintaining an onsite presence and can be contacted by email.
Email : CustomerServices@cibtvisas.ch
Tel: +41 (0)22 917 48 00
Flight bookings - UNOG Travel Team and CWT
Travel services will continue to be provided remotely. For any issues regarding official travel please contact firstname.lastname@example.org
E building Level 1
Open M-F / 8:30 a.m. - 2:30 p.m.
A building Level 0
Open M-F / 11:30 a.m. - 2 p.m.
Payments will only be made by credit cards, contactless payment and ELDORA’s electronic badges. No payment in cash will be accepted.
Grab ‘N’ Go
H Building Level 2
Open M-F / 24 hours (closing at 3:30 p.m. Fridays)
Press Bar / Salon Suisse / Bar/Snack Palette / Pasta Corner / Delegates Restaurant
Learn more about the food options in the Palais des Nations on this page.
Cultural Kiosk (CAGI)
E Building (first floor, in front of Conference Room XVIII, access from door 40)
Tel: + 41 (0)22 917 11 11
Open M-F / 10:00 a.m. - 3:00 p.m.
Tickets can be purchased both directly and remotely.
E Building level 2 room E39
Open Mondays, Wednesday, and Fridays / 11:00 a.m. - 2:00 p.m.
E Building level 2 Door 39
Open M-F / 9:00 a.m. - 1:00 p.m. and 2:00 p.m. - 5:00 p.m.
NGO Liaison Unit
Office of the Director-General
Rooms 141 to 145
Palais des Nations
1211 Geneva 10
Tel: + 41 (0)22 917 13 04; 917 21 78 - Monday to Friday: 9.00 to 11.00 a.m. and 2.00 to 4.00 p.m.
Fax: +41 (0)22 917 05 83
Open to the public Monday to Friday: 9.00 to 11.00 a.m. and on fixed appointment.
Distribution of Official documents
Helpdesk for Delegates & Print-on-Demand
M to F: 08.30 a.m. – 12.30 pm & 1.30 – 5.30 p.m.
E Building / Door 40
Contact: +41 (0)22 917 49 00 & email@example.com
Palais Wilson & C.337 Counters
Currently suspended as a sanitary measure. Services are provided through the main counter.
Printing requests for official documents can be made at DCM Distribution Counters.